FAQ

Frequently Asked Questions

Customer

Every logo can only be bought one single time. This means that once a logo gets sold, it’s gone forever!

After you have purchased one of our logos, you will receive an email with access to your Scale Branding account. Your can instantly download your logo files through here. You will also receive an email with a link to your files.

A logo will always come in PNG and Vector (.Ai or/and .Eps) format.

Every designer is free to add additional files to their logo next to these files.

You will need Adobe Illustrator to make changes to vector files.

You won’t need specific software to view PNG or JPEG files.

Yes! Your files can always be accessed through your Scale Branding account!

We accept payments through PayPal.

Seller

You can register to become a seller on Scale Branding through our registration form.

Thank you for your regsitration! Our staff will take a look at your submitted portfolio. We will inform you about our decision within 5 days.

After you’ve been accepted, you can set up your store by following the steps in our seller manual.

The seller manual contains all the information you need, including how to upload products correctly. Make sure to read it carefully!

Scale Branding will transfer your money within 10 days after one of your logos gets sold.

We only use PayPal to pay our sellers, therefor you need to have a working PayPal account.

No. You are not allowed to sell a product multiple times through multiple platforms.

However, it is allowed to publish your product across multiple platforms.

When a product gets sold through another platform, you need to remove it from our platform. When a product gets sold through Scale Branding, you need to remove it from other platforms.

We maintain a minimum price of $100,- for any type of logo. Logos with a lower price can give the impression that it’s a resold or template item. We do not allow reselling and template logos.

No clue how much your product is worth? Reach out to us! Our team is happy to rate your logo. Our contact details are down below.

Yes you can! There are only a few requirements:

  • The contest is closed (and a winner was selected).
  • The product can’t be the winning entry.

Logo based on fonts can be published, but only if your logo matches at least one of the following requirements:

  • There’s enough modification to the font.
  • One of the letters of the font has been modified.

Scale Branding will send an email notification in one of the following situations:

  • You’ve been accepted as a seller.
  • You’ve been rejected as a seller.
  • You’ve received a direct message from our staff.
  • One of your products was sold.

In case you have any further questions, don’t hesitate to reach out to us! You can contact us through the live chat on the right bottom corner on your screen, by sending an email to [email protected] or by sending a DM on Twitter: @ScaleBranding.